Privacy Policy

Privacy Policy for El Ranchero Classic Tortilla Chips

Introduction

Welcome to https://el-ranchero-classic-tortilla-chips.chicagotortillachips.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or services accessed through links or integrations on our site, as they have their own privacy policies which govern data handling.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Utilizing our applications and services as an authorized user.
  2. Visiting any of our websites linked to this Privacy Statement.
  3. Subscribing or unsubscribing from our newsletters, emails, calls, or text/SMS communications.

Personal Data Collection

We collect a range of personal information to enhance your experience and provide personalized services. The types of data we gather include:

  1. Account Information: Details required to set up and maintain your user account, such as your name, email address, and password.
  2. Payment Information: Data related to transactions, including payment method details and billing addresses.
  3. Financial Information: Records of purchases, transaction history, and financial data used for processing payments.
  4. Purchase Information: Items you buy from our online store, quantities, and order history.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and mobile phone numbers (with user consent).
  6. Location Data: Information about your geographical location when using our services, obtained through GPS or other tracking technologies.
  7. Feedback and Reviews: Comments, suggestions, and reviews you provide to improve our products and services.
  8. Social Media Information: Details from social media platforms when users connect their accounts to interact with us on those platforms.
  9. Product Information: Preferences, ratings, and interactions related to the products we offer.

We collect this data through various methods: user input forms, account settings, browsing behavior, order processes, surveys, and third-party integrations.

Cookies

Cookies are small text files stored on your browser when you visit our website. They play a crucial role in enhancing your user experience and providing valuable analytics. Our cookies are categorized as:

  1. Strictly Necessary: Essential for navigating our site and using its features, such as keeping you logged in.
  2. Preference: Store user preferences to enhance the performance of our services.
  3. Analytics: Help us understand how visitors engage with our website, allowing us to improve it over time.

Users can exercise control over non-essential cookies through our Cookie Manager, providing transparency and choice regarding data collection.

Retention and Deletion

We retain personal data for specific periods based on legal requirements and the nature of the data:

  • Financial and transaction data may be kept for up to seven years due to tax and accounting obligations.
  • Purchase history might be retained for marketing purposes or to improve our services, but not beyond five years.
  • Other non-sensitive personal information will be deleted or anonymized once its purpose has been fulfilled, ensuring your data is not retained unnecessarily.

Security Measures

We take extensive measures to safeguard your personal data:

  • Employing industry-standard encryption protocols for secure data transmission and storage.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to address emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and website do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to correct inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request for deletion of your data where there is no compelling reason for its retention.
  • Restriction: Limitation on how we process your data under certain circumstances.
  • Portability: Receiving a copy of your data in a structured format, transferrable to another controller.
  • Objection: Right to object to the processing of your data for specific purposes.
  • Non-Discrimination: Protection from decisions based solely on automated processing.

To exercise any of these rights or have questions about our data handling practices, please contact our dedicated privacy team via email at contact@el-ranchero-classic-tortilla-chips.chicagotortillachips.com or by post to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, feedback, or requests, please reach out to us:

  • Email: contact@el-ranchero-classic-tortilla-chips.chicagotortillachips.com
  • Postal Address: [Provide company address]

We appreciate your trust in our handling of personal data, and we are dedicated to maintaining transparency and ensuring a safe online experience.